StellarWorks Privacy Policy and Data Protection Notice

Introduction

This Privacy Policy explains how StellarWorks LLC, a Wyoming limited liability company doing business as StellarWorks ("StellarWorks," "we," "us," or "our"), collects, uses, discloses, and protects information when you use our website and AI video generation services.

Information Collection and Use

We collect the following categories of information to operate StellarWorks:

1. Account Information

   • What We Collect: Your name, email address, account identifiers, and information you provide when creating or managing an account.
   • Purpose: To authenticate users, manage accounts, and provide customer support.

2. Prompts, Inputs, and Generated Content

   • What We Collect: Prompts, uploaded images or videos, generation settings, and generated outputs that you submit to or create through the service.
   • Purpose: To process generation requests, deliver results, maintain your account history, and support service operations.

3. Usage and Device Information

   • What We Collect: Interactions with the service, features accessed, request and error data, IP address, browser type, device type, operating system, and similar technical information.
   • Purpose: To provide, secure, troubleshoot, analyze, and improve the service.

4. Cookies

   • What We Collect: Cookies and similar technologies used for essential functionality, preferences, security, and analytics.
   • Purpose: To operate the website, remember preferences, understand usage, and protect accounts.

5. Payment and Billing Metadata

   • Payment providers collect and process payment credentials on our behalf. We may receive transaction identifiers, payment status, plan information, purchase amount, and limited billing details needed for accounting and customer support. We do not store full payment card numbers.

How We Use Information

We use information to provide and maintain the service, process transactions, deliver AI generation results, communicate with users, prevent fraud or abuse, comply with legal obligations, and understand and improve product performance.

Data Storage and Security

We use reasonable administrative, technical, and organizational safeguards to protect information. Information may be stored by StellarWorks and service providers that support hosting, databases, authentication, and file storage. No method of transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

Information Sharing and Disclosure

We do not sell personal information. We may disclose information in the following circumstances:

• AI processing providers: Prompts, uploaded content, settings, and related request data may be sent to the model provider selected for a generation.
• Operational service providers: Providers may process data for hosting, storage, authentication, analytics, customer support, communications, payment processing, security, and fraud prevention.
• Legal and safety purposes: We may disclose information to comply with law, respond to lawful requests, enforce our terms, or protect users, StellarWorks, or others.
• Business transactions: Information may be transferred in connection with a merger, acquisition, financing, reorganization, or sale of all or part of the business, subject to applicable law.

Data Retention

We retain information for as long as reasonably necessary to provide the service, maintain business and transaction records, resolve disputes, enforce agreements, and meet legal obligations. Retention periods vary by data type and purpose.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "effective date" at the top of this policy. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Contact Us

You may contact us to ask questions about this Policy or request access, correction, or deletion of personal information, subject to applicable law.

• Legal Entity: StellarWorks LLC
• Registered Office: 30 N Gould St, Ste N, Sheridan, WY 82801, USA
• Email: support@stellarworks.online

By using StellarWorks, you acknowledge this Privacy Policy.